Terms of Service

Effective Date: [20-04-2025]
Company Name: Ashka
Email: ashkaindia@gmail.com
Phone: +91 89894 92706

Welcome to Ashka! By using our app or website, you agree to the following Terms of Service. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing or using Ashka, you agree to be bound by these Terms of Service and our [Privacy Policy]. If you do not agree, please do not use our platform.

2. Services Provided

Ashka provides the following services:

  • Online doctor appointment booking
  • Diagnostic lab test scheduling
  • General health support and consultation
  • Access to health records and test results

We may add, modify, or remove services at any time without prior notice.

3. User Responsibilities

As a user, you agree to:

  • Provide accurate, current, and complete information
  • Use Ashka only for lawful and personal purposes
  • Not misuse or interfere with our platform
  • Maintain the confidentiality of your login credentials

4. Medical Disclaimer

Ashka connects users with certified doctors and labs, but we are not a substitute for emergency medical care. In case of medical emergencies, contact your local emergency services immediately.

We do not guarantee the outcome of any treatment or medical advice given by third-party providers.

5. Booking, Payment & Cancellation

  • Booking confirmation is subject to doctor or lab availability.
  • Payments are processed via third-party gateways securely.
  • Cancellation and refund policies may vary by provider and will be displayed at the time of booking.

6. Limitation of Liability

Ashka is not liable for:

  • Medical outcomes, diagnoses, or treatments provided by third parties
  • Delays or interruptions in service due to technical issues
  • Any unauthorized use of your account

We strive to provide a secure and reliable platform, but we cannot guarantee it will always be error-free or uninterrupted.

7. Intellectual Property

All logos, designs, text, graphics, and software are the property of Ashka. You may not use, copy, or distribute any content without written permission.

8. Termination

We reserve the right to suspend or terminate your access if:

  • You violate these Terms
  • Engage in fraudulent, illegal, or abusive behavior
  • Compromise the safety or privacy of other users

9. Changes to Terms

We may update these Terms of Service from time to time. Continued use of our platform means you accept any revised terms.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes will be handled under the jurisdiction of [your city/state] courts.

11. Contact Us

If you have any questions about these Terms, feel free to contact us:

📧 Email: ashkaindia@gmail.com
📞 Phone: +91 89894 92706