Privacy Policy

Privacy Policy
Effective Date: 20-04-2025
Ashka
Email: ashkaindia@gmail.com
Phone: +91 89894 92706

Ashka is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”) or access our services through other means.

By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name
  • Phone number
  • Email address
  • Date of birth
  • Gender
  • Location (for service availability)
  • Health-related details shared during booking or consultation

b) Usage Data

  • Device information (model, OS version, unique identifiers)
  • App usage logs
  • IP address
  • Date and time of access

c) Payment Information

  • We use secure third-party payment gateways. We do not store card details or UPI credentials.

2. How We Use Your Information

We use the information collected for:

  • Booking appointments with doctors
  • Scheduling and managing diagnostic tests
  • Providing personalized healthcare services
  • Communicating with you via SMS, email, or push notifications
  • Improving our services and app functionality
  • Ensuring security and preventing fraud

3. Information Sharing

We may share your information with:

  • Registered and verified healthcare providers for your bookings
  • Diagnostic labs for test scheduling
  • Third-party service providers (e.g., payment gateways, cloud storage)
  • Government or law enforcement, when legally required

We do not sell your personal data to any third party.

4. Data Security

We implement strong security measures including:

  • End-to-end encryption
  • Secure servers
  • Regular security audits

However, no method of transmission over the Internet is 100% secure. We strive to use commercially acceptable means to protect your information but cannot guarantee its absolute security.

5. Your Rights

You have the right to:

  • Access and update your personal data
  • Delete your account and request data deletion
  • Withdraw consent (which may affect service access)

To exercise these rights, email us at ashkaindia@gmail.com.

6. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected here with an updated “Effective Date”. Continued use of our services implies your acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Ashka
Email: ashkaindia@gmail.com

Phone: +91 89894 92706